Support and suggestions
Contact
Have a question about the planner, found a bug or want to suggest an improvement? Write to us and we will reply as soon as possible.
Contact address
We try to reply within 2–5 business days. To speed up the response, include a brief description of your enquiry in the subject (e.g. "Planner bug" or "City suggestion").
Common reasons to get in touch
- Bug or unexpected behaviour in the itinerary planner
- Incorrect data about a city, activity or indicative price
- Suggestion of new cities, routes or features
- Report of inappropriate content in a shared itinerary
- Query about the legal notice, cookies or privacy
- Collaboration, affiliation or editorial proposal